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Adding Team Members to a Specific Event

Updated over a month ago

Help your team manage your event smoothly. With Posh, you can simply add team members to specific events, making collaboration easier and enhancing productivity.

Here’s how to add team members to a Specific Event:

  1. Log in to your Posh account in your browser.

  2. Head to your Event Details page.

  3. Click the Team & Tracking icon.

  4. Click + Add Team Member.

  5. Add your team member:

    • Existing Posh User: Enter their email address.

    • New User: Enter their name and email address to send them an invitation.

  6. Choose whether to make them an Admin or Host

  7. Edit Permissions to customize the Team Member's access on a feature-by-feature basis.

  8. Save Changes to complete the process.

What Your Team Sees

When you add someone, they’ll get an invite by email and text (if a phone number is provided).

  • Email Invite Example 📩


  • Text Invite Example 📱

The message will look the same for all roles — the only difference is that it will specify whether the invite is as an Admin, Host, or Doorperson.

Roles & Permissions

Admin

Best for core team members who need full control.
Admins can access nearly every setting and report, including:

  • Analytics: Sales and multi-session analytics

  • Teams: Add, edit, or remove members, manage permissions, assign admins

  • Blasts: Send/view SMS blasts, export to Mailchimp

  • Payouts: View balances, payouts, disputes, refunds

  • Orders: View, filter, and search all orders

  • Groups & Events: Edit settings, visuals, tickets, services, promo codes, kickbacks, affiliates

  • Attendees: View, filter, and manage attendee lists

  • Multi-Session Events: Access full analytics

Admins are the only role with access to team management and payout settings.

Host

Best for promoters, marketers, or event staff who need order and guest access without financial or team control.
Hosts can:

  • Events: View and edit event visuals, tickets, tracking links, and send comps

  • Orders: View and manage guest orders (resend receipts, refund/resell, search/filter orders)

  • Attendees: View and filter attendees, see attendee pages, and global lists

Hosts can handle event logistics but cannot manage payouts or add team members.

Doorperson

Best for staff at the door handling check-ins.
Doorpersons can:

  • Orders: View orders and receipts

  • Attendees: Scan tickets and see attendee details

Doorpersons have the most limited role — focused on check-in and guest access only.


👉 Tip: You can always fine-tune permissions if someone needs access beyond their role’s default.

Once a team member is removed from your organization, they will lose access to all associated events.

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