Door sales just got easier! With In-Person Payments, you can transform your smartphone into a contactless box-office terminal. Accept credit cards, Apple Pay, and Google Pay with a simple tap on your phone.
All door transaction data automatically syncs in real-time with your event analytics, attendee CRM, and Stripe payout streams.
📌 Device Requirements & Hard Guardrail:
Screen Lock Required: Tap to Pay will only function if your device has an active screen lock enabled (Passcode, Face ID, or Fingerprint). If disabled, door checkouts will fail.
Hardware Support: Supported on all NFC-enabled iOS devices (iPads are currently unsupported). Android support is launching soon.
Enabling In-Person Payments
Option A: Granular Setup per Event (Web Dashboard)
Log in to your Posh Organizer account in your browser.
Select your target event to enter the event-level command center.
Select the Tickets tab from the top navigation bar.
Click on the specific ticket type name you want to sell at the door to expand its settings drawer.
On the right side under Ticket Availability, toggle Available In Person ON.
Click Save Changes. Repeat for any other tiers you wish to offer at the gate.
Option B: Universal Activation Across All Events (Posh App)
To enable Tap to Pay across every single live event under your brand umbrella at once, complete onboarding in the mobile app:
Open the Posh mobile app.
Tap the pulse icon at the bottom center of the screen to go to your organization page.
Tap Manage In-Person Payments.
Toggle Enable In-Person Payments on.
Complete the quick device onboarding setup.
📌 Important Note: You may see In-Person Payments on the web Finance page, but you’ll need the Posh mobile app to finish setup.
Taking Payments at the Door
Once enabled, your door team can process ticket transactions in seconds using the Posh mobile app:
Select Event: Open your event inside the app and tap In-Person Payments.
Select or Custom Charge: Pick an existing ticket tier or type in a Custom Amount. (Custom amounts are exclusive to in-person checkouts and give your gate staff ultimate pricing flexibility).
Checkout & Review: Tap Checkout to review the total cart itemization inclusive of standard fees, then tap Charge.
Tap to Pay: Have the attendee tap their contactless credit card, Apple Pay, or Google Pay directly against the back of your mobile device.
Capture Attendee Data: On the confirmation screen, input the buyer’s cell phone number or email address.
💡 Why Contact Capture Matters: Inputting the attendee's contact info instantly texts them their digital receipt and ticket link, syncs the purchase to their existing Posh profile, and builds your brand's master customer manifest for future event marketing. Skipping this step will cause discrepancies — the order will appear in Orders but not in your Attendee list, and the ticket won't be deducted from inventory, leaving the tier showing availability even after it has sold out. If this happens, manually mark the affected tier as sold out from your Tickets settings as a workaround.
How it Works for Attendees
Tap & Go: Attendees tap their card or digital wallet directly against your phone screen.
Instant SMS Receipt: A text message dispatches immediately to their mobile number with a purchase receipt.
Digital Ticket Access: The text includes a direct link to view their entry pass inside the Posh app or mobile web wallet.