The Posh workspace features a unified navigation layout designed to separate your commercial event production tools from your personal attendee experiences. This guide covers how to navigate your profile command center, manage multiple brands, and understand what changed with Dashboard 2.0 — including what moved, what's gone, and how to switch back if needed.
Accessing the Profile Drawer
Locate the top-right corner of your Posh desktop dashboard.
Click your Profile icon / initials capsule.
A vertical drawer menu will open, dividing your account into As an organizer and As an attendee operational gates.
The Menu Layout Breakdown
As an Organizer 💼
This control zone houses all tools tied directly to your business footprint, live productions, and event networks:
Create event: Launches a fresh build canvas to configure ticket tiers, maps, and descriptions.
Switch organization: If you manage multiple brands or work with different teams, use this tool to select a different organization from your active directory list. Your dashboard will instantly reload with that specific brand's sales, events, and attendee data.
Created an event under the wrong organization? If you accidentally created an event under your personal organization, you’ll need to recreate it under the correct organization. Events cannot be duplicated into another organization. Before starting over, switch organization first and select the organization you intended to use, and then click Create event.
View public profile / Organization profile: Updates what consumers see when browsing your public brand directory layout.
Settings: Accesses your master backend configuration data sheets, support emails, and Webhook API pipelines.
As an Attendee 🎟️
This lower section isolates your personal entertainment profile:
Explore events: Takes you directly to the public Posh marketplace to discover events.
View your orders: Accesses confirmation vouchers, transaction receipts, and digital entry codes for events you have purchased tickets to.
Account settings: Manages your personal phone verification strings and notification preferences.
Organizer referrals: Turn your industry network into extra income by inviting new event creators to Posh. Check out Organizer Referral Program: Earn Commissions by Inviting Event Creators to know more. 📚
Posh Dashboard 2.0 — What Changed
Posh rolled out a brand-new organizer dashboard experience on August 3, 2026 — rebuilt to be faster, cleaner, and more intuitive. The new dashboard is live for all organizers on the Posh web dashboard (desktop or mobile browser). Note: it is not available on the Posh mobile app.
Here's a summary of what's new:
Posh AI (Atlas): built-in assistant to generate event content and complete tasks faster
Expanded organizer analytics and performance insights
Cleaner navigation: simplified layout, renamed tabs, consistent Attendees & Orders views
SMS blasts at org level: message your whole community without jumping between events
Faster order approvals: pending requests now inside the Orders tab
Smarter event alerts: auto-prompted to notify attendees via SMS when updating time or location
Event cancellations: cancel events and issue full refunds in one workflow from Event Settings
Unified settings: Organizer Settings and Public Profile combined
Read the full breakdown here: Meet Posh's New Organizer Dashboard 📚
What's Moved & What's Gone
Budget / Cost Tracking
The Budget tab has been removed in Dashboard 2.0 and does not have a direct replacement at this time. Cost tracking is not currently available in the new dashboard.
Marketing Tab & SMS Blasts
The Marketing tab has been removed. SMS Blasts can now be found in the Attendees tab or within the Events tab. Check out this full article: SMS Campaigns & Messaging: Guidelines & Best Practices 📚
Past Event Text Blasts
Past SMS blasts are on the same page — click the Past SMS blasts tab to view previous campaigns.
How to Switch Back to the Old Dashboard
Click your profile icon in the upper right of your dashboard and toggle off New Dashboard to revert to the previous experience. You can also switch between dark and light display themes from the same profile menu. If this doesn’t work, clear your browser cookies and open the page again in a regular (non-incognito) browser session.