Before you can get paid, you’ll need to complete your Stripe financial onboarding. This quick setup connects your bank and verifies your details so payouts from ticket sales can flow directly to you — on the web or in the Posh app.
👉 Follow the steps below, or watch the recording for an easy walkthrough.
Step 1: Business Type
Choose how your account will be set up:
Individual / Sole Proprietor (most organizers choose this)
Company / Nonprofit (if you’re representing a registered entity)
💡 Tip: Select the option that best matches your legal and tax setup. This determines which documents you’ll need later.
Step 2: Business Details
Provide your business information:
Legal name
Business address
Tax ID / EIN (if applicable)
Industry
Business Website
💡 Tip: Enter your details exactly as they appear on your official documents to avoid delays. For the Business Website, make sure the link you provide is working and active. If you don’t have a formal business website yet, you can use a social media profile (e.g., Instagram or LinkedIn) — just ensure it accurately represents your organization and events.
Step 3: Business Document (if required)
Upload proof of your business registration, such as:
IRS Letter 147C
SS-4 Confirmation Letter
💡 Tip: Not every organizer will see this step — it depends on your business type.
Step 4: Business Representative
Enter details of the person authorized to manage the account (this may be you):
Full legal name
Date of birth
Home address
Last 4 digits of SSN (for U.S. accounts)
💡 Tip: Use personal info that matches government records.
Step 5: Verification Document
Upload a valid, government-issued photo ID:
Passport
Driver’s license
State ID
💡 Tip: Make sure the document is clear and not expired.
Step 6: Bank Details
Add the bank account where you want payouts sent:
Routing number
Account number
💡 Tip: Only bank accounts are supported. Debit cards won’t work.
Step 7: Public Details
Set what customers see on their bank statements:
Public business name
Support contact (email, phone, or website)
💡 Tip: Use a name your attendees will recognize to reduce chargebacks.
After You Submit
Stripe reviews your information (usually quick, but sometimes up to a few business days).
If anything’s missing, Stripe will email you and flag it in your Finance page.
Once approved, payouts from your ticket sales will start flowing directly into your account 🎉.
✨ Whether you’re on the web or in the Posh app, completing onboarding follows the same steps — so you can set it up wherever it’s most convenient for you.
Troubleshooting Bank Account Details
In cases where mismatched bank account details occur:
Confirm that the legal name on your Posh/Stripe account aligns with the bank account holder details.
Check whether the ownership type is consistent with the registered Stripe settings (e.g., individual, Company).