Skip to main content

Guide to Issuing Attendee Refunds

Need to refund an attendee? Follow these simple steps to process a refund quickly and easily.

Updated over a month ago

Here's how to initiate attendee refunds:

  1. Log in to your Posh account in your browser.

  2. Go to your Event Details page.

  3. Click the Attendee icon.

  4. Find the attendee you need to refund.

  5. Click the "i" icon next to their name.

  6. Click the Order Number to open the order details.

  7. Select the appropriate refund method (e.g., full refund, partial refund, or re-list).

    1. Note: Posh fees are non-refundable when processing attendee refunds.

Did this answer your question?