Sending tickets to your bestie(s) is now super easy! You can do this quickly and securely within the Posh app.
Transferring Tickets
Open the Posh app and go to your order.
Tap the Transfer Tickets button.
Select the tickets you want to send.
Enter the recipient's phone number. (If they aren't a Posh user yet, they'll get an invite to join)
Review and confirm the transfer.
Then, hit done. Please note that the transfer isn’t complete until accepted. You will see a pending status and can cancel anytime before the ticket is accepted.
🗣️ Heads up: Transferred tickets are non-refundable.
Receiving Tickets
You'll get a notification via text or through your Posh app directly.
Accept the ticket transfer.
Confirm.
Tickets Accepted. You're all set!
FAQs
Can I transfer tickets on the website?
Nope, this feature is only available in the app. But don't worry, the website will guide you to download the app!
What if my friend doesn't have a Posh account?
Make sure you’re transferring your ticket to a phone number that’s already linked to an existing Posh account. This helps your friend avoid issues when claiming the ticket. If they don’t have an account yet, have them create one first before you transfer!
Can I transfer financed tickets or tickets under a payment plan?
Nope, financed tickets are non-transferable even after the payment plan is fully paid.
Will this feature apply to every ticket type?
No, organizers will have the option to enable or disable ticket transfers for each ticket type.
What happens to my original order?
Your original order will still be there, but the transferred tickets will be removed from it. A brand new order will be created for the recipient.
What if my ticket required me to input answers to custom questions?
The recipient will answer any checkout questions associated with the ticket type before accepting the transfer.
Can I transfer tickets that require approval?
Not at this time, but we're working on it!
Can I transfer a complimentary ticket that I received?
Nope. Free tickets are not transferable.
What if I change my mind on transferring my tickets?
You have up until the recipient accepts the ticket to cancel your ticket transfer.