It’s important to keep your contact information up to date so you never miss important updates from Posh. You can update your email or phone number anytime through the web browser or the mobile app.
🔎 If you’re unable to make these changes, please feel free to contact us at [email protected]
Update in Your Browser
Log in to your Posh account.
Click the top right menu icon (☰).
Select My Account → Account Settings.
Update your email address or phone number.
If changing your email
Enter your new email address.
A verification email will be sent to the new address.
Click the verification link to confirm.
Your email will only update after successful verification.
If changing your phone number
Enter your new phone number.
A one-time passcode (OTP) will be sent to your current/old phone number on file.
Enter the OTP to confirm your identity.
Once verified, your phone number will update.
Finally, click Save Changes.
📩 Note: Once changes are made, you’ll also receive a confirmation email notifying you of the update.