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Setting Up Payment Plans for Your Event

Updated over 3 weeks ago

Offer your attendees greater flexibility and increase accessibility to your event by setting up Payment Plans! This feature allows attendees to pay for their event orders in installments leading up to the event.

Enabling Payment Plans:

  1. Go to Event Settings: Log in to your Posh Organizer account and find your event. Click the gear icon to access settings.

  2. Select "Payment Plan": In the settings menu, choose "Payment Plan".

  3. Enable: Toggle "Payment Plans Enabled" ON.

Organizer Access to Payment Plans

  • Payment plans are exclusively available to exclusive and verified organizers on Posh.

  • Eligibility requires over $100,000 in total event revenue.

  • Interested organizers should contact their dedicated Posh Business Partner to discuss becoming exclusive.

Attendee Eligibility:

  • Minimum Order Total: Please note that attendees will only be eligible to utilize the payment plan option if their order total is $500 or greater. This threshold helps manage the administrative overhead associated with installment payments.

Organizer FAQs

  1. How do I refund an order made with a payment plan?

    1. Contact our Support Team at support@posh@vip and include that attendee’s name and order number.

  2. What timeframe can I set for the last installment date?

    1. This is up to you! But the Recommendation for this is 2 weeks before the event date.

  3. Can I adjust the amount of the 1st installment?

    1. No.

  4. What happens if the attendee’s card gets charged and they have insufficient funds?

    1. Stripe will automatically retry the transaction after 24 hours if a payment fails. Attendees will be notified of this via email.

    2. Payment plans are automatically canceled by Stripe after three consecutive failed payments. Attendees will receive notifications for each payment failure and upon cancellation. To reinstate a canceled plan, attendees must contact Posh Support via email or chat.

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