Custom fees allow you to include additional charges like taxes or service fees in ticket pricing. You can apply fees at the group level (affecting all events) or on a per-event basis.
Note: Adding custom fees is currently only available on Posh Web, not in the app.
How to Add a Custom Fee to Your Group
Log in to your Posh account in a web browser.
Go to the Finance page from the organizer dashboard (the main view of all your events).
Click “Add Custom Fee” at the bottom left of the page.
Name your fee and choose a fee type:
Percentage-based – a percentage of the ticket price.
Flat fee – a fixed amount per ticket.
Enter the fee amount and save your changes.
Once added, this fee will automatically apply to all events & tickets sold under your organization. To undo the action, simply remove the custom fee from the same page.
How to Add a Custom Fee to a Specific Event
Log in to your Posh account in a web browser.
Go to the event and click the Edit Event button (pencil icon ✏️).
Click the Settings tab (gear icon ⚙️) on the left-hand menu.
Select Checkout from the menu.
Click “Add Custom Fee.”
Enter a fee name, choose $ or %, and set the amount.
Optional: Limit the fee to specific ticket types.
Custom fees help you manage pricing more effectively while ensuring transparency for your attendees.